- When you order a Super King Box IPTV Box, we will ship the physical set top box to you by mail as soon as possible.
- When we ship the box to you, we will send you an e-mail to let you know.
- If you are already a customer and order an extension to your subscription, you will receive an activation mail within 24 hours. To activate your subscription, you have to do either make the required payment through our website or call us to process the payment over the phone.
- If you received a damaged shipment, you have to notify us within 24 hours of delivery, and send pictures of the damaged item once arrived. as we will not consider any order damaged if NOT claimed within 24 hours.